Frequently asked questions

My profile

How can I change my password?

Since the only way to sign into Brezaa is through and Apple ID & Facebook, Brezaa is a password-free app currently.

How do I upload photos?

You can upload pictures in three different ways: From your instagram account From your phone's gallery Taking a picture with your camera

How can I delete a photo?

You can delete any photo by going to your profile, tapping on the edit icon on the upper part of the screen and selecting the (x) icon on the photo

Can I change my interests?

Yes of course, you can change and add your intersts at anytime. To do so, go to Profile > Interests.

Can I change my icebreakers?

Yes of course, you can change and add your intersts at anytime. To do so, go to Profile > You choose.

How Can I change my username?

If you created your profile via Facebook in order to change your name you need to change it first on your Facebook profile. As soon as you change it, your age will be updated on your Brezaa profile! If you created you profile via Apple ID, you can change your name.

How can I change my gender?

To change your gender, go to Profile > About you > Gender title, after that you can select the correct gender under the section 'Gender.' Be careful, you can only change your gender once and you won't be able to change it back!

How can I change my age?

If you created your profile via Facebook, Facebook account in order to change your age you need to change it first on your Facebook profile. As soon as you change it, your age will be updated on your Brezaa profile! If you created you profile via Apple ID, you must be 18 but you can't update you age currently.

I can't upload profile photos.

If you're having trouble uploading a photo from Instagram, make sure your profile is public. You will be asked to give Brezaa access to you profile's pictures. If you're having trouble uploading a photo from your phone or taking a picture, make sure you've allowed Brezaa access to your phone's photo album and to your camera. If you denied Brezaa access to your photos, go to your phone’s settings, find Brezaa and enable photo access.

Can I change my profile photo?

Yes sure! The first photo in everyone’s profile is their main profile photo. If you want to set a photo to be the main, simply enter the Edit Profile, then drag and drop the picture you would like to have as main one, everyone will now see this as your main image.

How can I change my location?

Your location will be automatically established by your phone's GPS

How do I turn off notifications?

If you want to turn them off, go to Profile > Setting > Notifications and switch them off, but you may miss a message or icebreaker.

Which are the ways I can sign up?

We have 2 ways with which the users can sign up: Apple ID Facebook

How can I delete my profile?

We are sorry to hear that you want to leave Brezaa. To delete your account, go to My profile > Setting > Notifications > Terminate account at the bottom right of the screen. You’re welcome back anytime!

How can I recover a deleted match?

Unfortunately, it is not possible to recover a match that you have deleted. To make sure no one accidentally deletes matches, Brezaa asks you to verify that you want to delete a match. HOW DOES IT WORKS

How does it work?

How Does Brezaa Work?

Personality & Interests You choose from out list, things you like doing, sometimes do or dislike. On users profile, you will see their percentage of compatibilty with you:

  • Below 20% the percentage will be red
  • Between 20% and 60% the percentage will be orange
  • Below 60% will be green

Match via likes

You can match with a used by swiping right.

Match via Ice Breakers

We know a lot of people match on dating apps and never talk, so we created “YOU CHOOSE” a game-changing ice breaking conversation starter. You choose from our fun list and pick either true or false on four statements. Other users can then guess if what you choose about yourself is true or false as a conversation starter.

Save a profile

We know that your day might be really busy so you can save a profile to interact with people later. Saved profiles will automatically get deleted in 48 hours.

What is the difference between a like and an icebreaker?

When you like someone, the other person doesn't receive a notification so in order to start a conversation you have to wait for the user to match with you. When sending an icebreakers, the other user receive a notification straight away so they can decide to reply to you and start a conversation.

How do I view a user profile information?

To view user's information, tap on one of the user pictures. You will be able to see the bio and other details.

How do I view personality and interests?

To view user's personality and interests, tap on a profile and on the bottom left you will see the percentage of compatibility. By tapping on it you will be able to view their interests in more details.

How can I send icebreakers?

You can send icebreakers in three different ways:

  1. From the user's profile - On a user profile you will see the "You choose" icon on the bottom. By tapping on it you will be able to view the icebreakers and send them.
  2. From the compatibility percentage - On a profile and on the bottom left you will see the percentage of compatibility. By tapping on it you will be able to view the icebreakers and send them.
  3. From saved profiles - On "saved profiles" section, tap on the user pictures and you will see the icebreakers icon on the bottom of the user's profile. By tapping on it you will be able to view the icebreakers and send them.

How can I recover a deleted match?

Unfortunately, it is not possible to recover a match that you have deleted. To make sure no one accidentally deletes matches, Brezaa asks you to verify that you want to delete a match.

How many Icebreakers can I send per day?

You can send a maximum of 5 icebreakers per day.

How many Iikes can I send per day?

You can send a maximum of 30 likes per day as we are still growing this number will be increased.

Can I go back if I make the wrong action?

Unfortunately you won't be able to go back.

Why am I seeing people from another region that is not the same one I am in?

Brezaa shows you people in or very close to your location so make sure you add you actual location and you select the distance filter as you prefer. To do this go to My profile > Match Filters and change the distance. As we grow you will see more potential matches.

How can I enable location services for Brezaa on my iPhone?

In order to enable location services for Brezaa, you'll need to open your settings on your iPhone, scroll down to Brezaa and then ensure 'While Using the App' is selected under the 'Location' menu.

Why aren't I receiving any matches?

You can send a conversation starter? Called YOU CHOOSE. Guess true or false and send as a match notification, the more you play YOU CHOOSE, the more chances you will have to find a match! Don't forget that you can add up to six photos to your profile, and having more photos will increase your chances of receiving a match. Remember higher quality photos always perform better! With a great bio you’ll have a higher chance of impressing future matches. Let users see more of your personality by sharing a little more information about yourself.

Why can't I start a conversation with someone that I liked?

Before any messages can be sent, two people will need to both liked each other to create a connection! Once a connection is made a conversation can start, or you can send a YOU CHOOSE notification for a possible match. RULES / SAFETY

Rules and safety

How can I report someone?

You can report a user in two different ways: 1) From the user profile. Open the bio click on the three dots on he top right and you will be able to repot that user. 2) From the chat with the user. On the main chat screen, click on the three dots on he top right and you will be able to repot that user.

Are there any rules?

Rules are everywhere! Please, check our Terms and Conditions to make sure you play safely and responsibly and get Breezing. add link to website safety Tips

What is Moderation?

We work hard to ensure that Brezaa is a safe and empowering platform for all of our users. We will at some stage introduce photo moderation rules. This will be in place to protect our community. If your photo has been moderated, it will be most likely for one of the reasons below.

  • Your photo contains erotic content.
  • You're wearing swimwear or underwear. Swimwear is OK in a pool or beach setting.
  • Your photo looks as someone under 18 by themselves.
  • Your face is not clearly visible, due to the image file being too small, your face being obscured, or too many filters being used.
  • Your photo contains a watermark.
  • Your photo has a caption or text overlaid.
  • You have uploaded a photo of a famous person, or someone that is not you.